We have been working with HACM for the past 10yrs. The case manager and administration staff are friendly and helpful. Even if it’s just a catch up or a need for assistance, they are always there to help. The service is professional but friendly, helping to navigate through recruitment, health issues, assessments and general day-to-day problem solving.
HACM is a client centred case management company with a real team-based approach. Case Managers take the time to get to know their clients well and strive to meet their needs in both a financial and practical way. Multi-disciplinary working aims to achieve the best outcome for the client that promotes their independence and maximises their potential. Difficult situations are dealt with in a professional and timely manner in the best interests of the client. HACM are approachable, accessible and knowledgeable, and they provide excellent support to the clients they represent and the staff working with them.
As an Independent Occupational Therapist, I have worked alongside HACM for many years. I strive to maintain the highest level of ethical and ‘best practice’ principles to ensure a client centred approach at all times and equally the same is expected of the other professional services I work with. In my experience HACM provides that consistency. I have no hesitation in recommending HACM to prospective clients and other providers as I have seen the changes their Case Management Service can make to the lives of individuals and families….a highly respected team of professionals.
I have worked with the case managers at HACM for many years on various different types of cases. I have always founds them to be extremely professional, caring, responsive, flexible and completely committed to the welfare of the client. They are a pleasure to work with and utterly dependable.
I would not hesitate to recommend HACM. Sinead Fallon in particular is able to build a quick and lasting rapport with clients and able to implement therapeutic programmes which are goal orientated, reasonable and considered. Sinead is well thought of by those representing Claimants and Defendants from my experience and she is well versed in the practicalities of working on a joint basis under the Rehab Code. This makes for better collaboration between parties and ultimately to the benefit of the injured individual.